MAQUETTE V1 Onboarding chauffeur — parcours refondu
CHAUFFEURS & SERVICES
Adam M.
A
Bloc à valider : pour un chauffeur migré, pas de stepper (une seule étape). Pour un nouveau chauffeur, le stepper 4 étapes ci-dessous s'affiche. Champs éditables directement (plus de bouton « Edit »), erreurs sous le champ concerné. Champs obligatoires (*) pour confirmer : contact, adresse complète, numéro d'enregistrement d'entreprise et statut TVA déclaré explicitement (oui avec numéro / non) — décisions CEO 11/06.
1
Your details
2
Training
3
Test
4
Agreement
Welcome, Adam

Please confirm your details below. It takes less than two minutes, and it is required before you receive your first rides.

Contact
Billing address
!
We are rolling out automated invoicing: your invoices will be generated from this address. Please make sure it is exact.
Tax & registration
Your details stay private and are only used for invoicing and ride coordination.
Variante — champ manquant
Billing address
Please enter your street address.
Bloc à valider — V2 calée sur la présentation Gamma « Partner Program » (mêmes contenus, même esprit) : couverture avec le visuel officiel, Vision, Offre, puis les 4 modules en chapitres navigables. Le test se déverrouille au dernier module.
Your details
2
Training
3
Test
4
Agreement
CHAUFFEURS & SERVICES — PARTNER PROGRAM

Become a Partner
in Excellence

A comprehensive training program designed to meet the high expectations of our international clientele.

4 modules~10 minutesfollowed by a short test
OUR VISION

What we stand for

P

Premium Brand

Partner with a luxury transportation leader.

E

Exceptional Service

Deliver reliable, luxurious experiences.

L

Lasting Partnerships

Built on trust and shared values.

I

Independent Work

High-end opportunities, full independence.

WHAT WE OFFER

Why chauffeurs choose us

Freedom & FlexibilityFull schedule control, choose aligned missions.
Premium ClientsHigh-profile, international clientele.
Transparent PayCompetitive rates with full clarity.
Personal SupportGuidance tailored to your needs.
Global ReachEurope, North America, Middle East.
TRAINING MODULES

Your path, four chapters

01

Standards

Values, client expectations, code of conduct

IN PROGRESS
02

Client Experience

Needs, special requests, relationship skills

UP NEXT
03

Safety

Driving, route planning, unexpected events

UP NEXT
04

App & Operations

Professional app use, smooth ride management

UP NEXT
01
MODULE 1

Chauffeurs & Services Standards

HIGH-END CLIENT EXPECTATIONS
  • 1
    Punctuality — arrive 15 minutes early for every assignment.
  • 2
    No last-minute cancellations — once a ride is accepted, it must be completed. Cancellations only in exceptional situations.
  • 3
    Elegance & courtesy — suit or elegant attire. Greet with a smile, open doors, respect personal space.
  • 4
    Personalization — offer ideal temperature, water, or music preferences.
CODE OF CONDUCT

Professional tone

Address clients formally unless advised otherwise.

At all times

Remain professional, even with challenging clients.

Language matters

Always professional and respectful language.

Client boundaries

Do not start unsolicited conversations.

Module 1 of 4
Bloc à valider : 3 écrans du test (intro, question, résultat). Durée corrigée et cohérente : 8 minutes (le code actuel dit 8, l'écran disait 7).
Your details
Training
3
Test
4
Agreement
Training test

Confirm your knowledge to become a certified Chauffeurs & Services partner.

Before you start
8′
8 minutes — the timer starts with question 1.
25
25 questions, one answer each, locked once selected.
21
21 correct answers required to pass.
7d
Not passed? You can retake the test in 7 days.
Écran — question en cours
06:42
Question 8 / 25
A client books an airport pickup. When should you be on site?
AExactly at the scheduled pickup time
B15 minutes before the scheduled pickup time
C5 minutes after, to let the client get ready
DWhenever the flight lands
Écran — résultat (réussi)
Congratulations, you passed
22/2588%
Standards & Values 7/7
Client Experience 5/6
Safety & Driving 5/6
App & Operations 5/6
Bloc à valider : cadre de signature SignWell habillé aux couleurs de la marque, avec rappel de ce que contient l'accord. (Ici un emplacement symbolique, le vrai SignWell s'affiche dans ce cadre.)
Your details
Training
Test
4
Agreement
Your partnership agreement

One last step: review and sign your agreement electronically. You will find it anytime in your portal, under Partnership Agreement.

Secure electronic signature The signature window (SignWell) opens here.
Questions about the agreement? Write to partners@chauffeur-services.com before signing.
Bloc à valider : écran final SANS mot de passe « 12345678 » en dur (proposition : mot de passe d'app personnel envoyé par SMS). Correction CEO 11/06 : le profil n'est PAS complet tant que les documents entreprise, chauffeur et véhicule ne sont pas déposés → les documents deviennent l'étape n°1.

Welcome to Chauffeurs & Services

Your details are confirmed. Two more steps and you are ready for your first ride: upload your documents and install the Driver app.

1 — Upload your documents
!
Your account can only be activated once these documents are uploaded and verified.
  • 1
    Company — business registration, professional licence.
  • 2
    Chauffeur — driving licence, profile photo.
  • 3
    Vehicle — registration, insurance, vehicle photo.
Each document is verified by our team; you will be notified if anything needs to be replaced.
2 — Your app access
Login phone number
+41 79 000 00 00
App password
••••••••

For your security, your personal password is sent by SMS to your confirmed number. You can change it in the app at any time.

App Store Google Play
What happens next
  • 1
    Upload your documents — company, chauffeur and vehicle. We verify them and notify you quickly.
  • 2
    Install the app and log in with your phone number.
  • 3
    Accept your rides — ride offers can be accepted at any time in the app.
  • 4
    Before each pickup, press « On the way » in the app at least 60 minutes ahead. Chauffeur and vehicle details are shared with the client at least 12 hours before pickup.